Shipments and returns
Whilst every reasonable effort shall be made to observe any specified delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any specified delivery date. Delivery of the goods shall be made to the Customer's address or specified third party address and the Customer shall make all necessary arrangements to take delivery of the goods whenever they are tendered for delivery.
Delivery Charges
Your order will be delivered in Emsmorn packaging.
For UK mainland packets up to 0.299kg, letter post charged at £1.50
For UK mainland packets between 0.30kg to 0.99kg, letter post charged at £3.50
For UK mainland parcels over 1kg 24/48hr Parcel Force at £6.50
For UK Offshore packets up to 1kg, letter post charged at £6.00
For UK Offshore parcels over 1kg, Euro48 Parcel Force charged at £18.00
[Eire, Guernsey, Jersey & N Ireland]
For overseas orders carriage will be charged according to what we consider to be the most cost effective, reliable and fast transportation for that destination. Please contact us direct for further information.
Refunds
If for any reason you are issued with a refund, please note the following,
All refunds will be issued to the same payment method as on the original order
A refund will usually reach your credit card account within 4 working days after being processed, please allow up to 10 working days for it to be credited. We do however reserve the right to refund you within 30 days of the return.